Terms of service
General Terms and Conditions
La Rose Fragrances
Haarzopferstr. 3, 45472 Mülheim an der Ruhr
Phone: +49 176 57864722
Email: info@larose-fragrances.de
---
1. Scope
These General Terms and Conditions apply to all orders placed through our online shop by consumers within the meaning of Section 13 of the German Civil Code (BGB).
---
2. Contracting party and conclusion of contract
The purchase contract is concluded with:
La Rose Fragrances, owner: Moustafa Alahmad.
By listing products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods in your cart by clicking the order button. You will receive an email confirmation immediately after submitting the order.
---
3. Prices and shipping costs
All prices are stated in euros and include statutory VAT.
Shipping costs are charged additionally and are clearly shown during the ordering process.
---
4. Delivery conditions
Delivery is made to the delivery address you provide.
Delivery usually takes 2–5 business days within Germany.
---
5. Payment terms
The following payment methods are available in our shop:
PayPal
Credit card
Instant bank transfer
Advance payment
---
6. Right of withdrawal
Consumers have the statutory right of withdrawal in accordance with our withdrawal policy.
Please note: For perfumes that have been opened or tested, the right of withdrawal does not apply for hygiene reasons.
---
7. Retention of title
The goods remain our property until payment has been made in full.
---
8. Warranty and liability
Statutory liability for defects applies.
Liability claims for slight negligence are excluded except in cases involving a breach of essential contractual obligations.
---
9. Dispute resolution
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.
---
10. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If any provision of these Terms and Conditions is invalid, the remaining provisions remain unaffected.